Thee Plugg · Customer care
Delivery policy
Your beauty essentials, on their way. We are committed to delivering your authentic beauty products safely and promptly. Please review these details before placing your order.
Lagos
2–3 business days
Standard delivery after confirmation
Outside Lagos
3–5 business days
Delivery within Nigeria
International
Let's arrange it
Contact us for a shipping quote
01
Lagos delivery
Express delivery · Within 24 hours
Need your order urgently? Contact us at support@theeplugg.com before checkout to arrange delivery within 24 hours. Availability must be confirmed by our team, and additional delivery charges may apply.
Standard delivery · 2–3 business days
Orders within Lagos are typically delivered within 2–3 business days after order confirmation.
02
Delivery outside Lagos
Orders to other locations within Nigeria are typically delivered within 3–5 business days after order confirmation.
Delivery timelines may vary depending on your location, courier availability, public holidays, and other unforeseen circumstances.
03
International orders
We accept international orders. Shipping fees and delivery timelines depend on the destination country, shipping method, and courier service.
Please contact support@theeplugg.com to confirm shipping costs and estimated delivery times before placing your order.
04
Important delivery information
- Please ensure that your delivery address, phone number, and other contact details are accurate when placing your order.
- Delivery timelines are estimates and may be affected by circumstances beyond our control.
- Applicable delivery fees will be communicated during checkout or before dispatch.
- For all delivery enquiries, order updates, complaints, or assistance, please contact us exclusively through our official customer support email.
Customer support: support@theeplugg.com